Shipping Information

We ship our embroidery kits using Ukrposhta and Nova Poshta. Please review the details below to ensure a smooth delivery process:
Shipping Options:Ukrposhta: Standard international and domestic shipping. Delivery times may vary depending on the destination.Nova Poshta: Fast and reliable domestic shipping (Ukraine).
Processing Time:Orders are processed within 1–3 business days after payment confirmation.
Tracking:All shipments come with a tracking number. You will receive an email with your tracking details once your order has been dispatched.
Delivery Time:Domestic (Ukraine): 1–5 business days.International: Delivery times depend on the destination and may vary from 5 to 45 days.
Shipping Costs:Shipping costs are calculated at checkout based on your location and chosen shipping method.
Customs and Duties:International orders may be subject to customs fees, taxes or duties. These charges are the responsibility of the recipient.
If you have any questions or need assistance, please contact our support team.
Thank you for choosing our embroidery kits!